“Healthwork” in the public library

Members of the public are expected to assume increasing responsibility for their own health and to keep themselves informed about health issues. This article describes  a study of library users’ and staff members’ expectations about the public library’s role in supporting citizens’ “healthwork.” The research was carried out in a public library in the United Kingdom that operates on a model of patron self-service. Data were gathered through in-depth interviews with library patrons and staff members as well as a written survey of patrons who had visited the library because of a health concern. The findings suggest that the library’s users regard the public library as a highly trusted source of health information……. read on

Glenn Coster – Info Centre

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