Tantalising Toronto Library

Toronto Public Library

Check out Author talks on a subdivided city in an age of hyper-diversity.

Visited four amazing libraries yesterday -full on day, see second post for branch libraries. The Toronto Reference Library was reminiscent of our old Central Library with a 70s look but refreshed and inspiring. Lovely atrium creating the sense of where to next! Also glass lifts if you don’t wish to use the stairs. No escalator and while at the time this was seen as short sighted now it’s viewed as progressive.

Light, airy, and a wide variety of happenings for the customer in terms of specialist collections, programmimg and reference support. The learning centres are varied in purpose from computers in dedicated spaces, dedicated rooms for learning and a maker space staffed by Digital Design Technicians who deliver programmes, assist customers with 3D printer and design help, customers printing their own books – real cool along with audio and video production.

These DDT staff also support the branches with pop up mobile labs that are out on rotation with the DDT to facilitate drop ins, books ins, programmes and staff learning.

Collections – approx a third on display the rest elsewhere but can accessed on request. Lots of compactums. Arthur Conan Doyle collection a highlight – dedicated themed space and a librarian with the true gift of storytelling. Anyone can pop in, relax and select from this wonderful collection. You can also loan musical instruments – well used and valued resource.

The Reference area is also a seller for weddings with the couple married at the top with guests seated below – nice little revenue earner.

Technology pervasive. Lost count of the screens and number of computers. Cool lighting as well.

Public Libraries Victoria Network: Great Library Tour 4 2016

Halifax Central Library

Sneek preview of possible Christchurch Central Library Design elements

Wow I am at a loss for words! Halifax Central Library is impressive on all fronts – design, flow, colour, warmth, vibrant spaces, diverse  services and more –  it delivers all with wow! 

It’s best described like your favourite box of chocolates, the customers needs and preferences have all been sought, considered and incorporated into the design and delivery. There is a balance of consistency,  variety and uniqueness across the floors so everyone can discover whats on offer culminating in a favourite experience amd/or space. The library as a ‘home away from home’ is fully embraced and repeat visits are clearly the norm with over 2 million visits in the first year. The most common complaint in weekends is “there is nowhere to sit” and people que outside rushing in to grab these coveted study cells -“they’re the best”. Two lovely customers just arrived and we’re thrilled to get the booth and be photographed.

Community consultation and opportunities to be involved throughout the project created a strong sense of ownership. Three powerful examples are

  1.  Youth contributing to the design of the tables
  2. Residents contributing to the art work with 1000 prices used on the 5th floor and 5,000 used on the  5th floor – shown below
  3. On opening day 400 pairs of safety scissors were given to customers to share in the cutting of the ribbon.

The service philosophy is a simple but thought provoking statement  “How do we get to ‘yes’ on everything we are asked for?” 

Halifax clearly embraces and initiates change,

  • food is allowed in the local history room
  • First Nations space emotionally moving
  • no charges on damaged items, 
  • the ‘collection belongs to the public’ mantra, 
  • a successful  campaign titled ‘Come out of the cold” was implemented for Halifax’s most vulnerable, 
  •  weddings and funerals are held in the “living room” ( top floor),
  •  pockets of quiet have been retained, 
  • programming has been doubled, 
  • 5000 room bookings in one year
  • Children’s areas are inspiring and embraced by all the family
  • Media and maker spaces offer opportunity to create and collaborate
  • Site lines are brilliant and strong use of colour for differentiation a real success. 

Cool Lego tables ensuring those elusive littlec bits ate stored in the table itself – no storage to worry about.

Customers are “living the library life style. Patterns of usage are changing with customers staying longer with an intensity of space use. “People have a personal relationship with the library, it is truly the heart of the community and a place of dignity”.

Every space is pure delight and despite a repeat visit I could have stayed longer. This library epitomizes “for the people by the people” – it is at the heart of the community. Well done everyone 10 out of 10 for an award winning place, space and service. Thanks for hosting us!


Inspiring Hands On @ Toronto Branch Libraries

Bloor/Gladstone Branch – Celebrating 100 years

Check out their Pinterest Celebration

Multi-award renovation. $1.9 million. A lovely extensively renovated Community Library blending heritage features with modern building materials to provide flexible community spaces. 1911 – closed in 2006 reopened 2009. Clearly well used and a delightful children’s area with marketing promo ” Kidsstop making waves”. Water is the theme with plenty of interactive activities including puppet hole and assorted lenses creating different views. Kids tops are Literacy based play from birth to 6 years.

An example of “daylight harvesting” – letting the light in.

20160822_123157 20160822_133334 20160822_133459_001

Fort York Library opened 2014

  • 3D Printer Certification Course
  • Camp Innovate: A week long Camp for Kids using technology

Collection size 35k. Population served 26,514. Huge growth in condominiums which housed young professionals in 3’s but by time the library was built they were having babies! Purpose built with designated innovation hubs and spaces for people to “create learn and innovate”.

It’s an extension to the communities living, working and social space.  Located near to the national historic site of Fort York.

Popular programming – need to register for baby times.  6 week programme. Movie day once a month. Digital hub staffed by DDT’S- Art, design and beyond programmes.

20160822_141717 20160822_144004

Scarborough Civic Centre

Toronto 100th Library 2015

STEM Storytime also links to their Maker Series of programmes eg Make it and take it! After school clubs , Lego Club, Intro to Arduino, check it out!

Collection 42000 items, 14500sq foot branch. Features KidsStop early Literacy centre, digital innovation hubs, meeting room, study spaces, green roof and more. Great separate programming room and all mobile furniture. The use of black spruce beams, renewable resource, has to be seen to believed. This unique features adds to the ambience, creates warmth and is pure magic giving the building a special quality and feel.

Focus on “middle childhood matters” campaign 6 to 12 year-olds and Library developed its own framework. Programming a strong focus across all ages and stages. The KidsStop early Literacy is pure delight with imposing and fun  spaces. The teens regularly access the innovation hub.

Retail principles of book display strongly evident with bold use of colour in furnishings. A delight and as our presenter said you love all your children (libraries) equally but this holds a special place.

20160822_154322 20160822_162932_001 20160822_163106 20160822_163246

Top of the web – July 2016

Kia ora. We explore what Christchurch City Libraries’ webpages and blog posts and social media postings were popular each month – so we can learn more about what our customers are interested in.

Reading to dogs - filmed for TVNZ breakfast show
Reading to dogs – filmed for TVNZ breakfast show. Flickr 2016-IMG_0232

Website pages

There were 277,100 page views in July. The most popular pages on christchurchcitylibraries.com:

  1. Press Display about page (2nd last month)
  2. Kids browse page (4th last month)
  3. Books browse page (6th last month)
  4. Hornby location page (5th last month)
  5. My account (8th last month)
  6. OverDrive about page (NEW)
  7. Learning Centres (3rd last month)
  8. Beginner’s kete for learning basic Māori language (NEW)
  9. Holiday programmes, events, and activities (NEW)
  10. Request an item (NEW)

Māori content was popular again this month. Matariki and Te Wiki o te reo Māori content came up in the top 50.

July’s popular blog posts

On the Christchurch City Libraries blog – 44 posts published.

NCEA Booklists Rachel
WORD Christchurch: Moata’s picks of the festival
Your life as an artist Roberta

Photos on Flickr

There were 88,738 page views in July on Flickr. It now has a total of 5,665,176 page views.

Top on Twitter

We have 4232 followers. Follow us on Twitter.

The New Brighton popup library will open on Mon 15 Aug at 60 Brighton Mall. https://t.co/6tU8F9qJg2^DR

New blog post: Hagley Park and the Christchurch Botanic Gardens https://t.co/tM3TiXNgYo

Have you picked up your @nzff programme from the library yet? ^MT https://t.co/qX9fRFIiJ0

Facebook favourites

We have 5257 likes. Like us on Facebook.

Winters were colder in the 1940s … https://my.christchurchcitylibraries.com/blogs/post/skating-in-north-hagley-park/ ^Donna

One of the most flat out gorgeous photos of Christchurch you’ll ever see. http://my.christchurchcitylibraries.com/blogs/post/thomas-edmonds-band-rotunda-foggy-morning-1960s/ ^Donna

Mōrena, Ōtautahi! What a beaut sunrise. ^Donna

Great to see Sue Colyer’s Kete Christchurch selections in Picturing Canterbury doing the business on Facebook!

If you are interested in how we derive our rankings, we measure page views on our website, organic reach for Facebook posts, and impressions for tweets.

Top of the web – June 2016

Kia ora. We explore what Christchurch City Libraries’ webpages and blog posts and social media postings were popular each month – so we can learn more about what our customers are interested in.

Katrina - Comics - Heroes and Villains Day at Central Library Peterborough
Heroes and Villains Day at Central Library Peterborough. 2016-06-25-IMG_4693

Website pages

There were 300,782 page views in June. The most popular pages on christchurchcitylibraries.com:

  1. Matariki for kids (3rd last month)
  2. Press Display about page (2nd last month)
  3. Learning Centres (1st last month)
  4. Kids browse page (7th last month)
  5. Hornby location page (NEW)
  6. Books browse page (5th last month)
  7. 2011 Canterbury earthquake for kids (6th last month)
  8. My account (9th last month)
  9. Matariki 2016 (NEW)
  10. Matariki (NEW)

Matariki and Māori content was popular this month. Other topics in the top 50 were Te Ao Māori for kids, te manu tukutuku (kites), beginner’s te reo kete, whetu (stars), Te Wiki o Te Reo Māori, Māori food, weaving, and putiputi (flowers).

June’s popular blog posts

On the Christchurch City Libraries blog – 49 posts published.
The seven stars of Matariki Moata (a post from 2008)
NCEA Booklists Rachel
Matariki – Māori New Year Donna

Photos on Flickr

There were 96,396 page views in June on Flickr. It now has a total of 5,576,448.
page views.

Top on Twitter

We have 4207 followers. Follow us on Twitter.

Come see our 3D printed porotiti at Central Peterborough! #matariki @chchLibLearning https://t.co/Kdc8IbbWAE

Win tickets to a special preview of Disney’s The BFG! Here’s how. https://t.co/1bijzvZc2p ^DR https://t.co/02KX16plpm

A group of Māori women dress reformers in 1906. https://t.co/EbGc0wB1K1 #ThrowbackThursday #tbt ^DR https://t.co/9bxWLjK6a4

Facebook favourites

We have 5149 likes. Like us on Facebook.

The new towers and slide at Margaret Mahy Playground are Awesome!!! ^Donna (one of our most popular Facebook posts ever – 20,340 people reached as at 11 July)

So many people crammed into Seaview Rd in1952 to greet the last tram to run to New Brighton. And so many great hats! ‪#‎throwbackthursday
http://christchurchcitylibraries.com/heritage/photos/disc18/img0017.asp  ^Moata

Come work for us, we’re awesome! ‪#‎libraryjobs ^Moata

If you are interested in how we derive our rankings, we measure page views on our website, organic reach for Facebook posts, and impressions for tweets.